This guide explains how PizzaExpress delivery works, including how to place an order, check delivery availability, understand delivery times and fees, track your order, and get the best possible delivery experience.
How to order PizzaExpress delivery
You can place a PizzaExpress delivery order through the PizzaExpress website, app, or other available ordering channels in your area.
Open the PizzaExpress ordering page or app.
Enter your delivery address to check whether delivery is available in your area.
Choose your dishes, drinks, and any extras or customisations.
Review your basket, delivery details, and estimated arrival time.
Complete checkout and wait for your confirmation.
Delivery areas
Delivery availability depends on your location and the restaurant serving your address. If delivery is not available, you may see alternative options such as collection or a different nearby restaurant.
If you are unsure whether your postcode is covered, enter your full delivery address at checkout or contact your local PizzaExpress restaurant for confirmation.
Estimated delivery times
Delivery times can vary depending on the time of day, restaurant demand, traffic, weather, and the distance to your address. Your estimated delivery time is shown during checkout and may be updated after you place your order.
For the most accurate estimate, check your order confirmation and any live updates provided after checkout.
Track your order
If tracking is available for your order, you can follow its progress from preparation to dispatch and delivery using the link or updates provided in your confirmation email, SMS, or account area.
If your order appears delayed, first check for any live status updates. If you still need help, contact the restaurant or support team using the details in your order confirmation.
Delivery fees
Delivery fees may vary by location, order value, time of day, and any active promotions. Any applicable fee will be shown before you complete checkout.
If a minimum order value applies, it will also be displayed before payment.
Tips for the best delivery experience
Double-check your address, postcode, and contact number before placing the order.
Add clear delivery instructions, such as flat number, building access details, or gate codes.
Order early during busy periods to help reduce waiting times.
Keep your phone nearby in case the restaurant or courier needs to contact you.
Check your order as soon as it arrives and contact support promptly if anything is missing or incorrect.
Need help?
If you have a question about your PizzaExpress delivery order, please contact our dedicated support team listed in your confirmation email.
For account, payment, or order issues, have your order number ready so the team can help you faster.