To ensure the best possible experience when using the PizzaExpress Club app, please make sure your device and app meet the latest technical requirements.
✅ Check your app version
To make sure you’re using the latest version of the PizzaExpress Club app:
- Open the app
- Tap the two lines in the top right-hand corner of the homepage
- Select Version Number
Keeping your app updated ensures you have access to the latest features, improvements, and bug fixes.
📱 Device compatibility
Your device must be running a supported operating system for the app to work reliably.
Android devices
- ✅ Minimum supported version: Android 13
We no longer support Android 12.
This is because Google officially ended both active and security support for this version in March 2025.
As a result:
- We cannot guarantee the app will function reliably on older software
- Security updates are no longer provided, which may put customer data at risk
To ensure a safe and seamless experience, we have aligned with Android’s currently supported operating systems.
Apple (iOS) devices
- ✅ Minimum supported version: iOS 16.6
- ✅ Supported on: iPhone 7 or newer
We no longer support iOS 15.
This is because Apple officially ended both active and security support for this version in March 2025.
As a result:
- Older devices or software may experience issues using the app
- We cannot guarantee performance or security on unsupported versions
To provide the best experience and protect customer data, we align with Apple’s supported software requirements.
⚠️ If your device isn’t supported
If your device cannot update to the required operating system:
- You may not be able to download or update the app
- Some features may not work as expected
- Unfortunately, we’re unable to guarantee compatibility on unsupported devices
💡 Need help?
If you're unsure whether your device is compatible or need support updating your app, please contact our Customer Services team — we’ll be happy to help.
Summary:
To use the PizzaExpress Club app, ensure you’re on version V6.2.1 and your device runs Android 13+ or iOS 16.6+.
Was this article helpful?
Articles in this section
- PizzaExpress Club – Everything You Need to Know
- PizzaExpress Club – How It Works
- PizzaExpress Club Rewards – Help & FAQs
- PizzaExpress Club: Stamps & Slices Explained
- How to sign up and access PizzaExpress Club
- Managing Your PizzaExpress Club Account
- PizzaExpress Club App – Technical Requirements
- Paying with the PizzaExpress App (Club Payments)
- PizzaExpress Club – Refer a Friend
- PizzaExpress Club – Accessibility for Visually Impaired Guests